Similarly, if you consider 5G by itself, then you’ll just see a technology. Break down the value chain and discover the opportunities. So, consider where and how you’ll apply 5G, what it means to your business, how you’ll price it and who’ll pay for it.
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So, no matter which type of transformation you choose to pursue, working together with partners from different sectors to create your own ecosystem is a key strategy.ĭespite a traditional focus on the consumer, it’s important to understand how to take advantage of other markets in a business to business (B2B) or a business to business to X (B2B2X) context – and this is specifically where the 5G opportunity lies. While many CSPs have already embarked on the journey to become DSPs, they remain vulnerable to shifts in technology cycles, competitor actions and customer needs. Transform into a disruptive telco by employing a platform-based business model, and turn your existing services into a toolbox of sorts that can be used to help up-and-coming spin-off businesses launch quickly. Redefine your consumer approach to become a digital experience provider, using key partners and third parties to enable the change.īecome a digital enterprise partner, working closely with specific, targeted verticals and focusing more on scaling use cases. Move away from your traditional operating approach to become more of an infrastructure as a service (IaaS) provider. So, here are four main transformation types that you can consider: If you’re a CSP looking to keep up with the high-flying over the top (OTT) competitors, while avoiding the erosion of your legacy revenue streams, you need to think of new ways to maintain relevancy. Disruptive by nature and agile by design, these businesses are staying close enough to established enterprises to learn the way - but remaining nimble enough to take flight and soar ahead. Why? Because it’s the only way to keep up with a market that’s currently more competitive than ever.Īlthough it’s true to say that no one really knows what the future holds, what we do know is that competition is fierce, with everyone from private network providers to small newcomers all vying for a bigger share of the market. And no matter how large or established they are, they need to move away from simply selling voice data packages to becoming true enablers. But, despite there only being a letter’s difference between them, the journey to get from one to the other isn’t as simple as it sounds.Īs someone who works predominantly within the areas of 5G, internet of things (IoT) strategy and business development at EY, I can tell you that to make the most of the opportunities that these new technologies present, CSPs must transform into DSPs. While there are almost certainly too many initialisms in our industry, these two are well worth our attention: communications service provider (CSP) and digital service provider (DSP).